Customer Services

With 17 years of experience in the courier and cargo services, Mr. Sushil Shrestha believes that “Loyalty and Passion for work are the mantras to success”.  With in-depth knowledge of logistic procedures and customer service, he is up and ready to bring a fresh approach in the field and be your complete logistics partner through Garuda Express.

With his vast experience in the field, he is committed to providing a friendly, professional and helpful service at all times. Whether you are looking for a courier service for your urgent parcel such as medicine, wedding dresses, and house hold things to abroad or cargo services for larger volume, we will collect and deliver your parcel/goods, using the international guaranteed services.

As we are based in Kathmandu, we are ideally located to serve Kathmandu, Lalitpur, Bhaktapur and the surrounding, offering a range of courier services tailored to meet your needs.

Garuda Express uses his experience to cater custom tailored approach as per the client’s requirements and needs. We work hard to keep our customers delighted by offering a huge range of services in the most reasonable rates and also offering to work hand in hand; saving time and optimizing the whole process giving additional value for money.

As we understand the value of time, competition and outstanding customer service, we offer personalized services like pickup and delivery, custom packing, documentation, customs clearance, insurance and warehousing.

As we are committed to providing you the best returns on your trust in us, we will work alongside or on behalf of you to make your work much easier and time effective. Providing you the most accurate information along with competitive prices, extremely detailed follow-up and timely update, a dedicated system for complaint handling and cent percent customer service along with safest and fastest logistics are our ultimate goals.

Sushil Shrestha


First of all, we Quick Freight team would like to wish you a HAPPY DASHAIN  to your entire team.

Actually I am writing this testimonial on behalf of Quick Freight logistics  to thank you for the  fine service that your company is providing us. It’s just been  1 and half months that we are working together and really appreciate all your support  and co-operation that you have been providing us and we hope for the same in coming days as well.


“I just wanted to share a quick note and let you know that you guys do a really good job. I’m glad I decided to work with you. It’s really great how easy your logistics are to update and manage. I never have any problem at all. Your delivery services are so much faster and easier to work with. It used to take me an hour or more to package and I would still sometimes screw things up. Now it’s almost like having the best logistics right here with me.  It’s so simple. Thanks, guys!”

We are new to working with outsourced logistics companies, and I had significant concerns about the process and the costs. I met Garuda Express through industry contacts, and was pleasantly surprised by every aspect of the evaluation process. The team worked with me to help me understand the benefits of the transition, the costs, and what kind of support we could expect in this new and previously unknown environment. The best thing I can say about what has happened since the transition is that my focus has returned to growing our business instead of dealing with the logistics details that used to take up too much mind space. Based on my experience so far, I would recommend Garuda Exress.”